5 Ways Your Customer Service Shows You Know Your Audience

The quality of your customer service can make or break a lasting business relationship. And in most cases, making some simple, thoughtful adjustments can be the difference in giving your customers a positive or negative experience.

Irony in the Baltimore Sun

Is it just me, or is it a little ironic that on the same page the Baltimore Sun features an article about author Michael Pollan‘s book In Defense of Food: An Eater’s Manifesto which lists several rules for eating healthy, is an article about and a huge picture of and article about a deep-fried sandwich [...]

I’m siding with the Roses

Please tell me that the article in this week’s Columbia Flyer about a local couple, living in Columbia for 30 years, is fighting to keep the vinyl siding they installed 16 years ago because someone just now decided to report the violation isn’t true. Really? Is this what our community has come to? Isn’t there [...]

Bad Behavior has blocked 82 access attempts in the last 7 days.