What’s the Point? Why Your Business Blog Needs Focus.

My blog didn’t start as a business blog. Like many bloggers without a strategy or plan, when I started my blog I just wanted a little spot on the internet to share my voice. I was blogging as a way to connect to the people in my life, share stories of parenthood, and tell anyone who would listen what I thought about local happenings.

Olympic Gold Medalist Shaun White’s Coach Swears on National TV! So?

Moments before Shaun Whitetook his second halfpipe run, NBC began airing a private conversation between Shaun and his coach. And the words they shared with each other were not meant for anyone else to hear.

5 Ways Your Customer Service Shows You Know Your Audience

The quality of your customer service can make or break a lasting business relationship. And in most cases, making some simple, thoughtful adjustments can be the difference in giving your customers a positive or negative experience.

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