My blog didn’t start as a business blog. Like many bloggers without a strategy or plan, when I started my blog I just wanted a little spot on the internet to share my voice. I was blogging as a way to connect to the people in my life, share stories of parenthood, and tell anyone who would listen what I thought about local happenings.




5 Ways Your Customer Service Shows You Know Your Audience
The quality of your customer service can make or break a lasting business relationship. And in most cases, making some simple, thoughtful adjustments can be the difference in giving your customers a positive or negative experience.